In Service Support

In Service Support

Our teams work operationally to ensure a quality service, efficient and secure.

Customer service

Our customer service is operational, qualified and available to ensure you a high quality service.


The eurosam systems, fully operational in three nations and among five end users (armies, navies, air force), require an high level of availability all along their operational life.

Support contract

OCCAR and Eurosam are managing a unique In-Service Support contract that is operationally compliant with the requirements of all the end-users.

New In-Service Support (N-ISS) Contract


The N-ISS contract – which runs for five years from 2 January 2018 – includes in-service support for French and Italian land and naval systems (SAAM-Fr, SAAM-It, PAAMS and SAMP/T) as well as all ASTER missiles (ASTER 15, ASTER 30 and ASTER 30 B1) from France, Italy and the United Kingdom.
This contract represents a major upgrade from its predecessor and includes not only focused improvements (introduction of repair packages and simplified management) but also cost-efficient, long-term and tailored life cycle continuity support (anticipating major overhauls and addressing long-term obsolescence).
This five-year contract enables the three nations, OCCAR and industry to make common contractual analyses via periodic reviews, which incorporate any potential changes to nation specifications beyond the performance of logistics and support activities.


User clubs

Building confidence

Eurosam is supporting End-User clubs as the one organized around SAMP/T by French Air and Space Force with the participation of Italian Army.

It is a unique opportunity of direct exchanges between end-users and with the design authority experts from the industry community.